Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,786,512

members

9

online now

1,937,089

discussions

Top

Install Fee

Regular Visitor

Install Fee

Was never told there was a $ 17.70 installation fee, on thier ad and on line no such mention, slipped in on the bill didnt see and signed..  Need my refund for false billing practice.  
Valued Contributor

Re: Install Fee

gordontel -

 

I do apologize for the inconvenience you are experiencing with your Comcast services. I will forward your issue to our regional office.

 

Thank you

Steve


Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon

Frequent Visitor

Re: Install Fee

Nice they hit me for $29.99 not to mention the $50 deposit on the modem .. I was never told about that when I ordered the service

Cantact your local Board of Public Utilities  and file a complaintif you cant resolve it over the phone.