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Incorrect phone listing

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Incorrect phone listing

It has come to my attention from family and friends that when I call them from my landline, the name associated with the phone number that comes up on the caller I.D. is not my name. Thus they will not answer the call. How can I get this resolved?

Accepted Solution

Re: Incorrect phone listing


Irishwings wrote:

It has come to my attention from family and friends that when I call them from my landline, the name associated with the phone number that comes up on the caller I.D. is not my name. Thus they will not answer the call. How can I get this resolved?


YOu will need to call into Comcast and after verifying your account information and identity, someone there will be able to go in and make the necessary change in the caller database....

Good Luck!
-=Ray=-

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Service Expert

Re: Incorrect phone listing


Irishwings wrote:

It has come to my attention from family and friends that when I call them from my landline, the name associated with the phone number that comes up on the caller I.D. is not my name. Thus they will not answer the call. How can I get this resolved?


YOu will need to call into Comcast and after verifying your account information and identity, someone there will be able to go in and make the necessary change in the caller database....

Good Luck!
-=Ray=-




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