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Incorrect Voice Mail ID from Comcast land line

New Poster

Incorrect Voice Mail ID from Comcast land line

I have had a land phone line with Comcast for 4 years now and they have been spelling my last name incorrectly all this while.  My bill is wrong and the caller ID name is wrong.  I have called at least 6 or 7  times over the 4 years and once tried via chat help to get this corrected and it is never done, although each time I am assured it will be fixed.  A simple thing like one letter in a name can't be achieved.  I am at my wits end.  I do not have time to chase people down and make more phone calls to get this fixed. Any suggestions? 

Cable Expert

Re: Incorrect Voice Mail ID from Comcast land line

Send a email to we_can_help@cable.comcast.com with details.  This special Corp. team will get your issue straightened out.




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New Poster

Re: Incorrect Voice Mail ID from Comcast land line

Your prompt reply is appreciated.  I will follow your advice and hope this works.