Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,787,247

members

64

online now

1,937,746

discussions

Top

Incoming phone calls

Regular Visitor

Incoming phone calls

I have comcast telephone service and when I get a call my HDTV shows the number and some time the name of the person calling.  I thought I saw in an advertisement that when your phone rings it should show up on your computer also.  Is there a setting I am not logged in to? 

Cable Expert

Re: Incoming phone calls

Adding the CDV caller id app to the pc is supposed to get the caller ID on the pc.  If you look through the forums on UCID, you will find that app broke months ago and no longer works for many, and erratic operation for many others.  There are many who gave up on it and uninstalled the app.

 

You can get details and the app here.

 

The mobile app does work.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon