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Incoming phone calls don't show up on TV screen anymore

Frequent Visitor

Incoming phone calls don't show up on TV screen anymore

We just switched to the new cable box from Comcast and now incoming phone call numbers no longer show up on the TV screen.

 

We liked this feature and would like to set it up again. Can't find how to do this.

 

Thanks

Service Expert

Re: Incoming phone calls don't show up on TV screen anymore


elikabeka wrote:

We just switched to the new cable box from Comcast and now incoming phone call numbers no longer show up on the TV screen.

 

We liked this feature and would like to set it up again. Can't find how to do this.

 

Thanks


 

If you recently upgraded subscriptions or equipment, chances are good that the CallerID Rate code did not get re-added to your account.   Call into Comcast (1-800-266-2278 ) and speak with a CSR to ensure the CallerID Rate Code is showing on your account.





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