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Incoming calls

New Poster

Incoming calls

All calls are going to voice mail.  No calls are ringing through.  No one is leaving me a message or if they are it is not registering.  Friends that have my cell phone number are calling and telling me about the problem.  Please fix the problem.

New Poster

Re: Incoming calls

same problem here

New Poster

Re: Incoming calls

I have the same problem.  I get constant complaints from friends whose calls go directly to voice mail. What is the problem with the Comcast service????

New Poster

Re: Incoming calls

we had to call for Comcast to reset the voice box.

painful, but only a few minutes to actually fix it.

they should have the same thing as resetting a cable box, just send the "refresh" bullet.

Regular Contributor

Re: Incoming calls

You should try rebooting your telephone modem and you should also check to make sure that your modem is connected properly.  If these things do not fix your problem, then you should call Comcast becasue this is mainly a customer to customer forum.  You can also email Comcast at we_can_help@cable.comcast.com