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Incoming balls ALWAYS goes to Voicemail without a first RING....Help ASAP

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Incoming balls ALWAYS goes to Voicemail without a first RING....Help ASAP

Since we replaced the old comcast box with the new one, all incoming calls to our residence goes straight to voice-mail. Comcast support, please assist ASAP.

Service Expert

Re: Incoming balls ALWAYS goes to Voicemail withou


godfrey-madukwe wrote:

Since we replaced the old comcast box with the new one, all incoming calls to our residence goes straight to voice-mail. Comcast support, please assist ASAP.


This is mainly a user-to-uiser forum, not a direct link to Comcast.... can you try to power-cycle your gateway/modem and see if that enables the VM to behave properly?  If it doesn't you will need to call 1-800-comcast and have them look into the issue you are having.

Good Luck!

-=Ray=-




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