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If me or my wife a primary users on the account who is???

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If me or my wife a primary users on the account who is???

Can't log on to voice mail because I am not the primary account holder and nether is my wife , the who is.

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Re: If me or my wife a primary users on the account who is???

Find that out with the UserID Lookup Tool at https://login.comcast.net/myaccount/lookup. After you enter the requested information, the page will tell you the userids on your account and indicate which one is Primary.