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I want to Disable Voicemail

New Poster

I want to Disable Voicemail

Hello,

 

I just signed up for Triple Play and have comcast phone as well. How can I totally disable Comcast's voicemail from answering incoming calls? I have an answering machine I want to use.

 

Thanks,

Service Expert

Re: I want to Disable Voicemail


scammy wrote:

Hello,

 

I just signed up for Triple Play and have comcast phone as well. How can I totally disable Comcast's voicemail from answering incoming calls? I have an answering machine I want to use.

 

Thanks,


You will need to call Comcast @ 1-800-266-2278 or 1-800-934-6489 and speak with a CSR about DISABLING the VM Feature.... it can be done but you must request this.


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




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Official Employee

Re: I want to Disable Voicemail

Hi scammy, I can assist in disabling voicemail and will send you a private message to further assist.

 

Thank you




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New Poster

Re: I want to Disable Voicemail

I'd like to disable Comcast voicemail? I have an external voicemail I'd like to use.

Service Expert

Re: I want to Disable Voicemail


BT13 wrote:

I'd like to disable Comcast voicemail? I have an external voicemail I'd like to use.


Call into Comcast at 1-800-266-2278 or 1-800-934-6489 and request the VM feature be turned off.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon