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I need a service call.....

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I need a service call.....

My telephone service has been out for two days and I need a service appt.???????

Service Expert

Re: I need a service call.....


patricklaporte wrote:

My telephone service has been out for two days and I need a service appt.???????


 

Log into your account online or use the smartphone MyAccount APP to see if you are in an outage condition....  If you are not, try to restore service by pulling power from the device and waiting 10 seconds and plugging back in.  If it is equipped with a battery remove it before powering down.   3-5 minutes will allow the device to resetablish connection and check for service then.

 

If that doesn't work then yes, you will need to call into Comcast to register a trouble ticket for your affected services.

 




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