Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,787,713

members

7

online now

1,938,028

discussions

Top

I have no phone HELP lol

New Poster

I have no phone HELP lol

I have voice but i have no phone right now, i reset my modem and still have no lights hwere it says phone....the light went to telephone and blinked then stopped now nothing...evidentally its been out all day

 

Service Expert

Re: I have no phone HELP lol


HollyD wrote:

I have voice but i have no phone right now, i reset my modem and still have no lights hwere it says phone....the light went to telephone and blinked then stopped now nothing...evidentally its been out all day

 


MOst likely you are in an outage condition... if you have the MyAccount APP, you can check if therer is a repoirted outage using that.... you can also go online and check @ www.downdetector.com and select COMCAST from the windows...this will show you a map of reported outages that other COmcast customers are reporting....

 

In all cases, you should call Comcast to let them know you have no services!!!!

 

-=Ray=-




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon