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I D Caller

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I D Caller

My I D Caller quit working about 2 weeks ago. It won't log in and says forgot user name or password, but I have my name and password saved so I don't have to type it in every time. I would like to see who is calling before I answer. Please solve this problem for me, the way Comcast keeps going up on prices, I shouldn't have any problems.  Thank you...