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How to turn off voicemail

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Message 1 of 7
1,103 Views

How can I turn off my voicemail so calls will go to my answering machine rather than comcast voicemail?

6 REPLIES
Posted by
Service Expert

Message 2 of 7
1,068 Views

 

gwojcik1,

 

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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Posted by
Official Employee

Message 3 of 7
1,053 Views

Hi gwojcik1,  I can assist in getting this removed for you and will send you a private message to further assist.

 

Thank you




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Posted by
Official Employee

Message 4 of 7
959 Views

Hi gwojcik1, I have responded to your private message.

 

Thank you




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Posted by
Contributor

Message 5 of 7
952 Views

A month ago I wanted to do precisely this, for the same reason. It took two escalations and several days to work it out. Evidently Xfinity doesn't have a clue that some people just like their plan old answering machine, especially when they are accessing their line with a dumb phone.

Posted by
Official Employee

Message 6 of 7
854 Views

Hi gwojcik1, if you do wish to remove your voicemail  please respond to my private message and I will assist further.

 

Thank you




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Posted by
Official Employee

Message 7 of 7
671 Views

Hi Clarkr, I apologize how look this took you, if you have any questions or concerns please let us know.

 

Thank you




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