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How to get an emergency phone repair

New Poster

How to get an emergency phone repair

We pay for our elderly aunt's phone in Houston; we reside in another state.  Today we were called by her care provider to tell us that our aunt is sick and that her phone is not working; she knows only because she happen to drop by to visit.  How do we get COMCAST to respond to this before THURSDAY?  They do not have a sense of urgency.  Will this take us converting to another service to insure that our aunt has the ability to call 911, ambulance, or just for help if she needs help?  What advise can anyone give?

Silver Problem Solver

Re: How to get an emergency phone repair

Hello,

You can try coporate hq

Phone:(215) 286-1700
New Poster

Re: How to get an emergency phone repair

Thanks; giving that a try now.

Cable Expert

Re: How to get an emergency phone repair

Did you get this resolved?




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