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How do I unblock a number I never blocked ?

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How do I unblock a number I never blocked ?

I don't even know how to block a phone number yet one has been blocked somehow.

What do I to un- block the blocking ?  Thanks.

Official Employee

Re: How do I unblock a number I never blocked ?

Hi MGU, you will be able to manage call screening online, below shows how to access this feature. After you are able to get to this screen you should be able to unblock any number.

 

Manage Call Screening Online

If You Have XFINITY Voice and XFINITY Internet

  1. Access XFINITY Connect.
  2. Select the Email icon.
  3. Enter your primary XFINITY username and password.
  4. Go to the Preferences tab
  5. Select Call Manager.
  6. Select Call Screening.
  7. Click the Selective Call Rejection check-box.

Please let me know if you have any questions or concerns.

 

Thank you

 


You can click on my name (ComcastPhill) and click on “Private Message Me”.

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