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How can I make my voicemail pick up on the 4th ring instead of 7.

New Poster

How can I make my voicemail pick up on the 4th ring instead of 7.

How do I set my voicemail to pick up on the fourth ring instead of the seventh?

Cable Expert

Re: How can I make my voicemail pick up on the 4th ring instead of 7.

The setting is in Xfinity Connect under preferences / call manager

 

 

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New Poster

Re: How can I make my voicemail pick up on the 4th ring instead of 7.

I'm not sure how much different Xfinity Connect is from the BusinessClass Digital Voice Center (the interface looks a lot like what you pictured) but changing the number of rings as you describe will likely result in voicemail not picking up at all.

 

There seems to be a bug in the Digital Voice Center web app. I tried to change mine just this evening and now I have an active tier 2 CR with BusinessClass support to fix it because the phone just rings and rings and never picks up. Too late, I remembered I had tried this before when I was first setting up my Comcast service. At that time Comcast just reset my account. I'm hoping that won't happen again.