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How Do I Turn Off Voice Mail?

Regular Visitor

How Do I Turn Off Voice Mail?

I recently had Comcast Voice installed and set up my voice mail.  However, all calls go directly to Comcast Voice and not to my answering machine.  How do I get calls to go to my answering machine again?  It's great when you're away on a vacation, but otherwise you don't know that someone has called unless you check your email.  I'm NOT getting any special sound when I pick up my phone, so I don't know anyone has called.  Please help!

Cable Expert

Re: How Do I Turn Off Voice Mail?

To permanently turn off voice mail, please contact Comcast support.  it can't be done online.

 

Normal operation for voice mail is a studdertone when you pickup the receiver.  Many phones have message waiting indicators that blink when there is a voice mail.




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New Poster

Re: How Do I Turn Off Voice Mail?

you can set the number of rings on the comcast vocemail greater than your home answering machine