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Hooking up phone modem in basement ?

New Poster

Hooking up phone modem in basement ?

In our last house, we had the phone modem in the basement and all phone jacks worked and so did cable outlets (with either a digital converter or cable box of course).  Fast forward to a new house and directions for phone modem say to hook everything into it.  Wouldn't that render the other outlets as useless?  I'm frustrated that as a customer for years this isn't something Comcast would hook up for free rather than charge me and after moving, the last thing I need is another expense.  Any suggestions?  The basement has a huge panel of communication cables and splitters to top it off.

Cable Expert

Re: Hooking up phone modem in basement ?

If you have a structured wiring panel in the basement, then the eMTA would be installed in or next to the panel.

 

If you have no idea on how the wiring in the structured wiring panel is terminated and where the eMTA, and the output of the ethernet to feed your home network would be connected, then you will need an expert, either the installer who installed the system, another local low voltage or home theater specialist.  Getting a Comcast installer out might or might not work, if he has no experience with a complex installation, especially if they are a contractor without much experience.

 

Because each structured wiring panel is different, it would be difficult to step through the hookup necessary to get all your phone jacks & networking connected and working.

 

Normally the L1/L2 phone output of the eMTA would be punched down to the phone input on the structured panel.  Depending on the panel, you might be able to just plug in a RJ11 or RJ14 phone cord right from the eMTA to the panel.

 

The networking would be connected via cat 5E or cat 6 jumper cables from a router, gateway device or network switch depending on the eMTA that Comcast supplied, and how many jacks you are activating.

 

Structured wiring panels can be small and somewhat simple if you are only feeding a few phone, network and TV outlets.  Having more outlets all over the home can make it very complicated very fast.




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New Poster

Re: Hooking up phone modem in basement ?

Thanks for the information.  I'm afraid your explanation is a bit over my head although I'm willing to check the panel out to see what if anything I can figure out.