Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,376

members

987

online

28,950

topics

Top

Home phone

ANSWERED
Highlighted
New Poster

Home phone

I recently added voice service to my plan and am waiting for the new modem to arrive. I decided to check if I even had a phone jack in the house. I don't have one.
My question is if I can plug a phone directly into the new modem or if I'm going to have to get someone out here to install a jack in the house?
Accepted Solution

Re: Home phone

You can plug a phone or the base unit of a cordless system directly into one of the jacks on the equipment they provide. No wall jack needed.

View answer in context
Gold Problem Solver

Re: Home phone

You can plug a phone or the base unit of a cordless system directly into one of the jacks on the equipment they provide. No wall jack needed.

New Poster

Re: Home phone

yes

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 2 replies
  • 1339 views
  • 0 kudos
  • 3 in conversation