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Home phone not working being off all day and i have no phone to call out

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Home phone not working being off all day and i have no phone to call out

Can you help me with my home phone being off all day dead

 

Service Expert

Re: Home phone not working being off all day and


dollie1379 wrote:

Can you help me with my home phone being off all day dead

 


First thing the end-user can try if this happens is to pull the power plug out of the outlet... let sit about 5 seconds then plug back in.  After about 5 minutes the modem/gateway will reinitialize and reacquire the network.   Try you phone then.... if it still does not work, call into Comcast using a different phone and register a trouble ticket with them so they can begin the troubleshooting steps.

 

-=Ray=-




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