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Help in reading my voice messages.

New Poster

Help in reading my voice messages.

I have some messages on my computer on my voice messages and I can not read them. I click on one and it tells me to click on a plugin, but I can not connect to a plug in. My land line phone service is not working right now and all my calls are going to voice message.
Official Employee

Re: Help in reading my voice messages.

Do you have any plugin installed in your computer for playing music, such as QuickTime and Windows Media Player? 

If so, can you open the plugin first and then open a voice message file you previously saved to your computer to see what happens?




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