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Help Needed

New Poster

Help Needed

I have no phone service.I don't even get a dial tone. I do have cable and internet that is currently working but no phone service. I gave tried to call several times from my cell phone and I keep getting disconnected. Please fix my phone service ASAP.

Problem Solver

Re: Help Needed

If your phone service was activated then try rebboting you emta or gateway. If it was not activated then:


Activating Your Equipment Over the Phone


  1. Call 1-855-OK-BEGIN (1-855-652-3446).
  2. While on the line for telephone activation, you will need:
    • The phone number associated with your account.
    • The last four digits of the equipment serial number(s).
    • The location of the equipment (living room, bedroom, etc.).