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Hard Line Phone

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New Poster

Hard Line Phone

I can be heard by the other party but I cannot hear anything thru my phone.  Is there a way for Comcast to "refresh" as with the Cable TV?

Accepted Solution

Re: Hard Line Phone

There is are set Button on the back of the Modem. It's located in a small hole, so you will need to use apaperclip or. Something to reach into the hole.
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Connection Expert

Re: Hard Line Phone

There is are set Button on the back of the Modem. It's located in a small hole, so you will need to use apaperclip or. Something to reach into the hole.



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New Poster

Re: Hard Line Phone

Thanks, Jim, that did the trick for me.  Not sure what caused the interruption in sound but the old paper clip reset worked.

Connection Expert

Re: Hard Line Phone

You are very welcome.



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Problem Solver

Re: Hard Line Phone

-

 

If you experience any other issues please let us know.




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Thanks
-Keisha-