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Getting VM from the notifying email on phone.

Regular Visitor

Getting VM from the notifying email on phone.

I get an email with a link to www.comcast.net/voicemail.  When I click on that from my phone, I get redirected to a URL for mobile devices (m.comcast.net/i/#main_menu) and cannot get my message.  Any help here.  Chat seems clueless.

New Poster

Re: Getting VM from the notifying email on phone.

Same issue here.  I am using an iphone and have tried different mobile browsers.  Hopefully the admins can help us

Regular Visitor

Re: Getting VM from the notifying email on phone.

I have found that I must use the XFINITY app (Android) to get the VM.

New Poster

Re: Getting VM from the notifying email on phone.

Really! ok, i'll try that.  I had not downloaded becasue I do not have cable tv with them.  Thank you for taking the time to respond.

Problem Solver

Re: Getting VM from the notifying email on phone.

m.comcast.net is a mobile base browser used to just check your email. In additional to checking your email and voice mail you may want to use the Xfinity Mobile App from your phone.




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Thanks
-Keisha-
Silver Problem Solver

Re: Getting VM from the notifying email on phone.

Hello,

This feature is very old and it use to work very well. If you have a smartphone that is capable of using xfinity mobile app you would be better of to d/l the app.