Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,974

members

706

online

29,260

topics

Top

Get voicemail msg from home phone on cell phone

New Poster

Get voicemail msg from home phone on cell phone

I have been trying to call my home phone from my smartphone to retrieve my messages with no luck. I spoke to a call center representative and he said just dial your home number and when the voicemail prompt comes hit *99 and then put in your pin. Unfortunately that did not work. I don't want to turn my answering machine on and by pass this procedure which should be easy to do. But, I might have to skip this xfinity voice and go back  to the old school way. Thank you for your help.

Problem Solver

Re: Get voicemail msg from home phone on cell phon

Try hitting just the # key when it gets to the point of the recording coming on.  I tried doing just that with my setup and as soon as I hit the # I was prompted for my pin and once I input that it took me right in to my voice mail on the Xfinity Voice mail system.  

 

Hope this helps yo uout.

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 538 views
  • 0 kudos
  • 2 in conversation