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Get message: "The number you are trying to reach is not in service."

Regular Visitor

Get message: "The number you are trying to reach is not in service."

If no one is home, and we make a call to our phone, it responds:  "The number you are trying to reach is not in service."  Yes the phone is in service!!!  But a caller gets that message, WHY?

Gold Problem Solver

Re: Get message: "The number you are trying to reach is not in service."

Try http://customer.xfinity.com/help-and-support/internet/power-cycling-your-modem.

If you can't get it working contact them at the phone number on your bill or 1-800-Comcast, or chat with them at https://www.comcastsupport.com/chatentry/.

Comcast does not usually respond to problems with phone service here in the forums.

Regular Visitor

Re: Get message: "The number you are trying to reach is not in service."

I got the answer, please quit sending these notices.

 

kes1316