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Frustrated.

Frequent Visitor

Frustrated.

 I ordered a new battery gave modem make and type..  Incorrect battery just  received.

 

2  Modem supplied without my requesting, to update system  not compatible with my existing alarm systemn.

.

3 I phone to ask about returning battery to be advised that the lastest  modem Comcast supplied is not  able to make full use of my contracted  speed.     Why not?     New equipment was supplied without my request.

 

4 Phoned again to be advised I will be phoned back...Nol no call received.

 

Sorry this has to be public but it makes me seriously question Comcast ability.

 

Comcast please contact me

 

 

Regular Visitor

Re: Frustrated.

I feel U buddy!  We are so frustrated with Comcast that we feel they should be paying US to use their service!!


fgvfowen wrote:

 I ordered a new battery gave modem make and type..  Incorrect battery just  received.

 

2  Modem supplied without my requesting, to update system  not compatible with my existing alarm systemn.

.

3 I phone to ask about returning battery to be advised that the lastest  modem Comcast supplied is not  able to make full use of my contracted  speed.     Why not?     New equipment was supplied without my request.

 

4 Phoned again to be advised I will be phoned back...Nol no call received.

 

Sorry this has to be public but it makes me seriously question Comcast ability.

 

Comcast please contact me

 

 


 

Service Expert

Re: Frustrated.


fgvfowen wrote:

 I ordered a new battery gave modem make and type..  Incorrect battery just  received.

 

2  Modem supplied without my requesting, to update system  not compatible with my existing alarm systemn.

.

3 I phone to ask about returning battery to be advised that the lastest  modem Comcast supplied is not  able to make full use of my contracted  speed.     Why not?     New equipment was supplied without my request.

 

4 Phoned again to be advised I will be phoned back...Nol no call received.

 

Sorry this has to be public but it makes me seriously question Comcast ability.

 

Comcast please contact me

 

 


FInd your model number.....  goto either E-Bay or Amazon..... order from there.....  going to be about 50% LESS than what COMcast charges and you WILL get the right one!!!   

Good Luck!
-=Ray=-




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