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Fax sound while on the phone.

Frequent Visitor

Fax sound while on the phone.

I have an odd problem and Comcast has been of no use in solving the issue. I get a fax sound at random times when on the phone. If I am talking to my daughter, for a lenghty bit, say 45 min. We are interrupted probalby 4 or 5 times with a fax noise. Anyone else hear of this problem. Comcast has not been able to figure out why it is happening. Oh, BTW, I do not, nor never had a fax.

Cable Expert

Re: Fax sound while on the phone.

If you or the other party doesn't have a fax machine or printer with a fax, then it could other units connected to the phone line like a water meter, Tivo or alarm system trying to dial in.  Devices like that might be failing or programmed wrong.

 

Disconnect the phone line from the eMTA and start working on finding the culprit.

 

 

 

 




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