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Fax machine

New Poster

Fax machine

Will I be able to use my Fax Machine with Voice Service ?

Service Expert

Re: Fax machine


jtpentecost wrote:

Will I be able to use my Fax Machine with Voice Service ?


Yes, it is no different than using any landline service.


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New Poster

Re: Fax machine

I have not been able to successfully use my fax machine with xfinity voice. I have tried faxing to different destinations but the fax either doesn't connect or the fax doesn't go through.

Hopefully you'll have better luck.
Service Expert

Re: Fax machine


Ugh6 wrote:
I have not been able to successfully use my fax machine with xfinity voice. I have tried faxing to different destinations but the fax either doesn't connect or the fax doesn't go through.

Hopefully you'll have better luck.

What is the make & model of your FAX machine?  How is it connected to your phone wiring/modem and/or gateway?


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




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Gold Problem Solver

Re: Fax machine


jtpentecost wrote: Will I be able to use my Fax Machine with Voice Service ?

You should be able to. Note that you'll need to connect the fax to your Comcast phone wiring. Apologies if you already knew that, but users who have a wireless printer/fax often think that they will be able to send and receive faxes wirelessly and it just doesn't work that way. Unless you've signed up with a service that sends and receives faxes for you, a connection to a phone line is still needed.

 

If you have problems you may need to set your fax to a lower speed, or change other settings. Search your fax manufactuer's support site for a page similar to http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&infoType=FAQ&oid=252862&prodo...