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Download History of Dialed/Received/Missed calls-WHERE DID THIS OPTION GO????

Frequent Visitor

Download History of Dialed/Received/Missed calls-WHERE DID THIS OPTION GO????

The other day I needed to look up my calls & downloaded the history which I needed. A few hrs later I needed to download it again & the option was gone!!!!!

 

Where did this option go (or do I not see it?) & will it be brought back? (If it's gone)?

Official Employee

Re: Download History of Dialed/Received/Missed calls-WHERE DID THIS OPTION GO????

Are you accessing your call logs through Smartzone (http://www.comcast.net -> voice -> voice tab) or through DVC (http://digitalvoice.comcast.net -> Call history) ?





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Re: Download History of Dialed/Received/Missed calls-WHERE DID THIS OPTION GO????

I am logging into the correct area to get this, I can access my voicemails, but when i click on placed calls, or answered calls, I get the same error message. Since 8-8 now. Not just mine, but the account at my husbands business.
Official Employee

Re: Download History of Dialed/Received/Missed calls-WHERE DID THIS OPTION GO????

angel_hurst, I think someone from Comcast has followed up with you. Has the issue been fixed?



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