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Directory information service

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Directory information service

I have just spent over 1/2 an hour to try to get international directory assistance number.  I have been transferred, hung up on, given wrong information etc.  Finally I located someone who told me that Comcast doest not provide that service.  If i wanted an operator for international directory assistance I would have to call AT&T and they would charge me for that service.  UNBELIEVEABLE!!!   What kind of an outfit is Comcast and why did state regulatory agency allowed them to provide telephone service if they cannot provide full service.  I intend to contact the States Attorney's office and make an official complaint against Comcast and then go back to my original provide Verizon with whom I never had problems.  I also had problems when first installed and had only sporadic service for several weeks.