Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,786,717

members

78

online now

1,937,302

discussions

Top

Directory Listing not updating!

Frequent Visitor

Directory Listing not updating!

I've had Xfinity voice for 3 months now - but all the directory information / whitepages / people search type listings still show my old phone number and cable provider.  It appears that only the provider can update the listing - how do I get Comcast to make this update?

 

Thanks!

Service Expert

Re: Directory Listing not updating!


jbrady33 wrote:

I've had Xfinity voice for 3 months now - but all the directory information / whitepages / people search type listings still show my old phone number and cable provider.  It appears that only the provider can update the listing - how do I get Comcast to make this update?

 

Thanks!


Contact Comcast.... I would give you an email address, but I was sent a PM this morning from a Comcast Forum member that stated the email address for We Can Help is being discontinued.... sorry!

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon