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Digital phone answering machine versus xfinity answering service

New Poster

Digital phone answering machine versus xfinity answering service

I just purchased a new digital phone/answering machine.  Why won't the unanswered calls go to the answering machine.  They only go to the computer.  I prefer the answering machine.

 

 

Silver Problem Solver

Re: Digital phone answering machine versus xfinity answering service

Did you turn the answering service off?

Problem Solver

Re: Digital phone answering machine versus xfinity answering service

You might also change the number of rings in the voicemail settings online to a higher number like 9,

then your answering machine can answer quicker (usually they answer in 4 rings)  settings are under digitalvoice.comcast.net

Gold Problem Solver

Re: Digital phone answering machine versus xfinity answering service

Clickable link:

 

http://customer.comcast.com/help-and-support/phone/change-number-of-rings-before-calls-are-forwarded...



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