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Digital Voice drops calls

New Poster

Digital Voice drops calls

I was having trouble with my modem not conecting.  The tech was really awesome and replaced the outside wiring.  I have had no connection problems with the modem since then. 


Now I am having a problem with the Digital voice service dropping phone calls at random.  When calls are dropped, the modem never looses connection.  It takes a minute or two and I can make phone calls again.  It dropped two calls back to back tonight.  It is really getting frustrating.  I am trying to decide whether to switch back to dsl and vonage.

New Poster

Re: Digital Voice drops calls

Mine is doing the same thing. The next time it drops a call, check the modem. When my calls drop, I only 3 of the 8 lights are lit up on the modem. Once the call comes back, most of the lights are lit.