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Deleting old message log entries

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Deleting old message log entries

I called Comcast & they disconnected me! The DELETE BUTTON does not show when I try to delete things in voice mail (in email-no problem- the delete option is very visible) Help please. Just trying to do some vouce mail Spring Cleaning!
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Re: Deleting old message log entries

No your suggestion didn't solve my problem as I was using my primary email. But thanks for trying to help me out...anyone else have any helpful ideas?
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Re: Deleting old message log entries


JC65 wrote:
I called Comcast & they disconnected me! The DELETE BUTTON does not show when I try to delete things in voice mail (in email-no problem- the delete option is very visible) Help please. Just trying to do some vouce mail Spring Cleaning!

Call back into Comcast @ 1-800-266-2278 or 1-800-934-6489 and ask the CSR to check to see if the username you are using to log into the account is the PRIMARY account...  a secondary account cannot delete unless permissions are granted.


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




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New Poster

Re: Deleting old message log entries

No your suggestion didn't solve my problem as I was using my primary email. But thanks for trying to help me out...anyone else have any helpful ideas?