Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,787,598

members

52

online now

1,937,977

discussions

Top

Day 2 of Comcast Triple Play

New Poster

Day 2 of Comcast Triple Play

I can not call out on my phone.
The dial tone is present sometime.
The phone only ring one time.
If I am able to receive a call, the incoming voice is broken up.
I am waiting for a reply.
Thank You
Email Expert

Re: Day 2 of Comcast Triple Play

By "I am waiting for a reply" do you mean you called tech support and you're waiting for them to call back? Or are you expecting a reply here in the forum? If you're having a problem with your service, you should call Comcast.



Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Most Valued Poster

Re: Day 2 of Comcast Triple Play

The first day that I got mine, there was some glitches that needed worked on, most were addressed by the install tech. The couple others, I called and got them fixed forth wit. They are very serious about the phone service.
I knew when I got it that it is new and there may be some bugs, but by in large, I have had very good service.
Image Hosted by ImageShack.us
Regular Contributor

Re: Day 2 of Comcast Triple Play

Hi there,

I apologize for the problems you have been having. Our goal is to have all of your services working to your satisfaction right from the start. I did take a quick look at your account, and it looks like you called in and we have a technician scheduled to get this taken care of today (Sunday).

If you have any further problems or questions, please contact us (like Barmar suggested), or you can let me know and I will be happy to assist you.

Geoff