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DCX 3400 no caller id

Frequent Visitor

DCX 3400 no caller id

I have a dcx3400M which was just installed a few weeks ago.  While it says that caller id is enabled it does not display on my television.  It does display on the phone itself.

 

Carl

Silver Problem Solver

Re: DCX 3400 no caller id

Hello,

It sounds like a possibility that there is a coding issue. Try calling comcast 1-800 comcast and see if that can help.

Problem Solver

Re: DCX 3400 no caller id

 




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Thanks
-Keisha-
Frequent Visitor

Re: DCX 3400 no caller id

Keisha,

 

 

All of the boxes on my account are compatible with caller id.  Since I posted this issue I have contacted Comcast and the person I spoke added a code and now all of the boxes are working properly

 

Thank you

 

Carl

Problem Solver

Re: DOC 3400 no caller id

 




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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Retired Comcast Employee.
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Was your question answered?
Mark it as a solution!solution Icon


Thanks
-Keisha-