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Contacting customer service at 18882662278

New Poster

Contacting customer service at 18882662278

Signed up for Xfinity Voice.  The phone number (supplied byComcast representative) was an active number assigned to a local, fully operational business! The number was never ported properly, which explained why their customers (82 calls) were calling the number comcast assigned as my home number.

 

Called 18882662278 numerous times over five days.  Each day consisted of hold-times that exceeded 20 minutes (only to have the line disconnect). 

 

Worked with four representatives via chat - Resolution: change the number that had previous been assigned as the home number.  Not only was this a tremendous Comcast error; the error has had a ripple effect that has negatively impacted the business as well has my personal time.

 

Has anyone experienced similar issues? 

 

 

Service Expert

Re: Contacting customer service at 18882662278

SJRH,

 

The Comcast Team available to the Forums has been alerted to your issue. Expect a reply in this thread or via Private Message.


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




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