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Comcast voice mail versus Panasonic Phone Mail

New Poster

Comcast voice mail versus Panasonic Phone Mail

I want to kill the Comcast voice mail box, since we have an answering machine on our home phone, and prefer to rely on it. Apparently, when the phone is in use and a call comes in, it's shunted over to the Comcast voice mail box and we can go days without knowing it's there. Our AT&T systsem used to beep us whenever a call came in while the phone was being used. Is this feature available on Comcast?

Cable Expert

Re: Comcast voice mail versus Panasonic Phone Mail

You will need to call Comcast support to permanently disable voice mail.  It can't be done by the subscriber features. 

 

You should also have call waiting and that will beep if another caller is calling while you are on the phone.  Thoses features are standard and included unless you specify that they be disabled.




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New Poster

Re: Comcast voice mail versus Panasonic Phone Mail

That was simple. I'll call tomorrow. Thanks.

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Re: Comcast voice mail versus Panasonic Phone Mail

 




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Thanks
-Keisha-