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Comcast self installation

New Poster

Comcast self installation

It boggles my mind that I place an order, receive all equipment DIRECTLY from Comcast...go to do this supposedly easy quick install and NOTHING. I've now been on the phone for over an hour and your reps have no idea what they are doing. This has to be the worst experience ever. The equipment isn't attached to my account they are saying. How hard is it to enter the serial numbers of the equipment that YOU sent me in the first place to my account.... Really an hour long phone conversation and 6 transfers to different people now!?? This is why people hate Comcast !!!
New Poster

Re: Comcast self installation

Problem is they dont have any competitor, so Comcast does whatever they wish, how much ever they want to bill. How I wish we had another carrier who can provide faster internet access. THUMBS DOWN TO COMCAST.