Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,786,717

members

78

online now

1,937,302

discussions

Top

Comcast phone

ANSWERED
New Poster

Comcast phone

I'm wondering if there is a way to block unwanted callers.  The Do Not Call isn't stopping most calls, and we're receiving up to ten a day.  Is there a way to block them at Comcast?

 

Thanks.

Accepted Solution

Re: Comcast phone


cmteeter wrote:

I'm wondering if there is a way to block unwanted callers.  The Do Not Call isn't stopping most calls, and we're receiving up to ten a day.  Is there a way to block them at Comcast?

 

Thanks.


 

Yes!  Please refer to this link for instructions on Call Screening ( Blocking ):  https://customer.xfinity.com/help-and-support/phone/call-screening/





The Support Forums are "public" forums and you should not post identifiable information (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers,the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing.  Please ensure your post is in the correct Forum to begin with.  Please do not send me Private Messages for personal help but instead use the Forums to allow everyone to read and offer comments to assist you.  Comcast employees are identified with RED lettered User Names.

View answer in context
Service Expert

Re: Comcast phone


cmteeter wrote:

I'm wondering if there is a way to block unwanted callers.  The Do Not Call isn't stopping most calls, and we're receiving up to ten a day.  Is there a way to block them at Comcast?

 

Thanks.


 

Yes!  Please refer to this link for instructions on Call Screening ( Blocking ):  https://customer.xfinity.com/help-and-support/phone/call-screening/





The Support Forums are "public" forums and you should not post identifiable information (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers,the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing.  Please ensure your post is in the correct Forum to begin with.  Please do not send me Private Messages for personal help but instead use the Forums to allow everyone to read and offer comments to assist you.  Comcast employees are identified with RED lettered User Names.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

New Poster

Re: Comcast phone

Geek46:

 

Thanks.  Worked great.  I appreciate your help.