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Comcast keeps blocking a number

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Comcast keeps blocking a number

 

Comcast keeps blocking a number on me. I have chatted with and spoken to people who have both assured me that the issue has been resolved yet within a week the number is blocked again. I have unblocked it through preferences twice and now the system won't allow me to do that.

 

I am also not getting any readable voice mails (missed calls, placed calls, etc) on my account when I sign in and look at that tab.

 

Anyone have any ideas?

 

TIA