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Comcast Caller ID database errors

Frequent Visitor

Comcast Caller ID database errors

Please describe the process to get multiple CallerID phone numbers updated in the Comcast CallerID database.


From all the posts it's apparent that Comcast has fallen far behind in following the process to update their CALLERID database as required under several State Laws .


When customers do not recognize a CALLERID they tend to hang up or ignore it .

These could be critical phone calls

Silver Problem Solver

Re: Comcast Caller ID database errors

Caller ID is an inbound service. If something is showing up wrong then the person receiving the call needs to contact their provider to report it, which would then fix it for everyone else using that same provider.