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Comcast Arris phone service

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Comcast Arris phone service

Something is causing my mom's cellphone and my aunt's cell phone to ring from our phone number but when you answer the phone there is nobody there.  Comcast or anybody can someone help or give us some info.  Maybe even someone who can look into this issue.

Service Expert

Re: Comcast Arris phone service


frednwo4life44 wrote:

Something is causing my mom's cellphone and my aunt's cell phone to ring from our phone number but when you answer the phone there is nobody there.  Comcast or anybody can someone help or give us some info.  Maybe even someone who can look into this issue.


Quite possibly tjey installed thw voice-2-go app.... uninstall the apps tjem gp into your voive settings online in prefeences and turn off call forwarding.....

Good Luck!

-=Ray=-




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