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Cannot call other Comcast Digital Voice customers

New Poster

Cannot call other Comcast Digital Voice customers

We had our cable modem replaced one week ago today due to hardware failure on the thernet port.  As a result we can no longer call/receive calls from other Comcast Digital Voice subscribers.  We were scheduled for a technician 6 days in.  Talked to him, but he didn't come to the residence as he said it was an outage in CT that affected us in VT.  6 days outage?  Seriously?  Equipment was supposed to come online last night, funny, we still can't call other CDV subscribers.  So irritated right now...  Oh and the kicker?  Since our equipment is online it's not an outage that can get an expedited appointment.  Just a little more than frustrated right now...

New Poster

Re: Cannot call other Comcast Digital Voice custom

I have the same problem only I have WOW and my brother has comcast. I would get him wow but his build doesnent have so, I think that I will change him to AT+T and see if that  works better.  BY the way I am in Michigan and so is he.