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Can't set up voice mail on my home phone.

New Poster

Can't set up voice mail on my home phone.

When calling *99 to set up my voice mail account, it says "the mailbox # that you are trying to reach is not in service".  How do I fix this?

New Poster

Re: Can't set up voice mail on my home phone.

I am having the same issue..My voicemail is down..my phone service is going in and out..my tv caller id/computer caller id is completely wiped out..I did an online chat. I spoke to 6 different people..I am still having the same issue..I pay too much money for this BS!!!!! FRUSTRATED!!!!

New Poster

Re: Can't set up voice mail on my home phone.

That REALLY SUCKS!!!! I am sorry to hear you are having so many problems! I am just having issues with setting up my voice mail. This was just installed yesterday. I have had Comcast for my cable and I have never had any problems with it. When I found out about this bundle package, I couldn't sign up fast enough.....I will be saving almost $100/month. The thing that really bothers me is that when you call their # for help, good luck getting in touch with a person. I get so sick of menus and not being able to talk to someone! Well, I guess I will keep trying. Thanks so much for writing. I appreciate the effort and hope we can both get this settled soon...

Service Expert

Re: Can't set up voice mail on my home phone.


chickadee104 wrote:

That REALLY SUCKS!!!! I am sorry to hear you are having so many problems! I am just having issues with setting up my voice mail. This was just installed yesterday. I have had Comcast for my cable and I have never had any problems with it. When I found out about this bundle package, I couldn't sign up fast enough.....I will be saving almost $100/month. The thing that really bothers me is that when you call their # for help, good luck getting in touch with a person. I get so sick of menus and not being able to talk to someone! Well, I guess I will keep trying. Thanks so much for writing. I appreciate the effort and hope we can both get this settled soon...


If your service was installed yesterday, it can take from 24-72 hours before all of your services become active...try it again after 48 and then 72 hours.... if still no go, then call into Comcast and speak with an account representative....

-=Ray=-




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New Poster

Re: Can't set up voice mail on my home phone.

Thanks so much Ray! The tech that came to hook up my service told me that I could do it immediately. I appreciate your help!       Deb