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Can't be heard from my phones.

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Frequent Visitor

Can't be heard from my phones.

I am experiencing difficulty with people not being able to hear anything from my phones when the phone is answered.

 

This happens both when I make a call and when receiving a call.

 

You can hear everything fom the other end, but, they are unable to hear.

 

There is a dialtone when the phone is picked up, and, the phone rings when you get a call.

 

I tried to use 2 different phones and even connected one directly to the modem.

 

Could this be a modem issue?

Accepted Solution

Re: Can't be heard from my phones.

I tried and reset the modem and now the phones seem to be working fine. I will see if it continues to work.

View answer in context
Service Expert

Re: Can't be heard from my phones.

 





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Frequent Visitor

Re: Can't be heard from my phones.

I tried and reset the modem and now the phones seem to be working fine. I will see if it continues to work.