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Can't access missed calls, received calls on internet.

New Poster

Can't access missed calls, received calls on internet.

I have not been able to access my voicemail online on to see what calls  missed or received (at comcast.net) for 3 days now.  The phone is working fine.  Problem has to be at your end.  The email portion is working just fine.

Frequent Visitor

Re: Can't access missed calls, received calls on internet.

Same here. I am on a Mac, using the latest Safari. I WAS able to access and delete voice mail today using Firefox, but I still get a page not found message with Safari.


mom2usew wrote:

I have not been able to access my voicemail online on to see what calls  missed or received (at comcast.net) for 3 days now.  The phone is working fine.  Problem has to be at your end.  The email portion is working just fine.


 

New Poster

Re: Can't access missed calls, received calls on internet.

SAME HERE...I HAVE NO IDEA WHO HAS CALLED ME

New Poster

Re: Can't access missed calls, received calls on internet.

I can't access my phone call records. It seems that I was overcharged for my phone service last month.  What must I do to access my phone call records.

New Poster

Re: Can't access missed calls, received calls on internet.

Same problem

New Poster

Re: Can't access missed calls, received calls on internet.

I called to report that I was unable to hear my voicemail on the Xfinity voice.  I was told that I would hear from someone from Comcast.  No call to date.  I have two messages that I cannot acess.  I also recommend that you test your spellchecker with this message.

Contributor

Re: Can't access missed calls, received calls on internet.

I was having the same issue until I figured out you must completely sign out of the web site, then sign back in.  Now I make sure to sign out when I'm through or leaving the connect page as well as the home page. Haven't had an issue since.

New Poster

Re: Can't access missed calls, received calls on internet.

Was a Comcast issue. Resolved.