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Can't Receive International Calls

New Poster

Can't Receive International Calls

People who frequently call me from overseas (who never had a problem before) keeps receiving a message that my number doesn't accept calls from unrecognized numbers. My phone never rings when they call.  I have NOT blocked any numbers and I haven't changed anything. This started about 1 week ago. Any ideas what the issue is and how to resolve? Very frustrating when Family can't reach you. Thanks!!

Problem Solver

Re: Can't Receive International Calls

You need to place a ticket with Comcast, giving them the phone number that is having problems calling you, where that person lives that has that number, and if you have available. The phone company they are with. On the other end. The party that had problems calling you. Needs to contact their telephone company.

If it is a Service member trying to use VoIP service like Skype. Those issues can be caused by the country they are in, blocking the calls from being made stateside.