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Can't Call My Home Without Fast Busy Signal.

Regular Contributor

Can't Call My Home Without Fast Busy Signal.

Has this happened to anyone else?  And if so.... how did you get it resolved.
 
My wife says several times per week, she tries to call our home from her place of employment and gets a fast busy signal.
 
Yesterday, I was at home and she called me on my cell phone and said she could not get through.
 
I picked up my house phone and had a dial tone.
 
I don't know if  perhaps the problem is on her end.... or ours ?
 
I, personally, have never had that happen to me, so I am suspicious it may be some sort of circuit problem on her end.
 
Thanks for any insights....
 
Tim
Contributor

Re: Can't Call My Home Without Fast Busy Signal.

Hello pratzert:

     I’m sorry that you’re having problems with your Comcast Digital Voice service. I check your account and modem status, and I cannot see anything problems. If you continue to experience difficulties please contact us so we can investigate this issue.

Thanks

modmlr

Regular Contributor

Re: Can't Call My Home Without Fast Busy Signal.

modmir,
 
Thank you very much for checking on it for me.
 
Actually,  I performed several tests also, and found that the problem... for some unknown reason, only occers from my wife's
place of work to our home number.
 
I can get through fine, she can get through fine also with her cell phone.
 
It is some sort of weird problem from her work location.
 
Tim